The PTT team have been amazing during the whole process of our Trust transition. They have great experience, are confident but also very reassuring. Their commitment has been fantastic and they have all worked relentlessly to support us throughout to find solutions for all of our system complexities. They have always made themselves available to speak too, are very professional and have made us feel completely at ease through the transition. There is great reassurance that our clients funds are safe in the hands of PTT and we look forward to working with them going forward.
PTT have proven to deliver the highest level of professional services during a challenging COVID period involving complex problem solving. Our relationship with the trust, and the safeguarding of our largest enterprise clients, has helped to forge strong relationships and has set the benchmark over other trust partners. Communication has been first class throughout and the team have always accommodated client calls to offer their professional advice and assurances.
We have been dealing with PT Trustees since the COVID pandemic began. During such uncertain times the team at PT Trustees were extremely helpful and patient with us. The advice we were given was precise and clear and every commitment made to us was honoured.
We would highly recommend PT Trustees to anyone wishing to take up their services.
We have been working with the PTT for a number of years and have found their service to be excellent. They are extremely professional in all their dealings with us and are also tremendously helpful when the need arises. I would have no hesitation in recommending their services to any new client and honestly believe that they should be the first choice for anyone interested in using an ATOL and package travel trust account. The team has been a joy to work with and we hope to continue our relationship for many years to come.
The PTT trust account gives us excellent financial stability and discipline and this has been especially pertinent during the Covid 19 debacle where all our clients’ monies have been protected and therefore our refund procedure was made extremely timely and efficient. I believe that all tour operators should be using a trust account model and PTT are ideally placed to service this need.
We have enjoyed a very friendly and productive relationship with the team at PTT. Their approach as Trustee is rigorous and strictly professional – precisely what is needed to give our customers, suppliers and the regulators the confidence they need. At the same time, they have taken the time to understand our business, and are always ready to help with advice to make the processes run as smoothly as possible.