Our Latest Thinking


Government consults on toughening CAA powers

February 9, 2022

Proposals include refunding Atol holders for cancelled flights. Ian Taylor reports read more

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Refunds ‘more of a priority than low prices’ for travel booking since pandemic

December 1, 2021

Almost three-quarters of UK holidaymakers perceive read more

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CAA urges consumers to use £132m worth of RCNs

November 23, 2021

The Civil Aviation Authority is advising holidaymakers issued with Refund Credit Notes read more

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Leading Atol holders project holiday numbers close to pre-Covid levels

October 8, 2021

Leading Atol holders have projected passenger read more

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Abta defends stance on CMV refunds

February 22, 2021

Abta has defended its policy on refunds of bookings read more.

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Trust Mechanism has been pivotal during COVID-Michael Saenz Webcast

February 9, 2021

Return to growth by Michael from Paysafe…

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Travel businesses will move ‘entirely’ to trust accounts

January 25, 2021

The travel trade will move “entirely” to using trust accounts read more

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Shearings switches to trust account

January 15, 2021

Escorted coach tours firm Shearings has transferred to a trust account read more

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Comment: Payments have become a problem

December 23, 2020

Here’s how to fix it, says Toreson Lloyd, co-founder and chief commercial officer of APEXX Global read more

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Agents warned over rise in bonding costs

December 18, 2020

Agents are being warned the cost of bonding could rise in 2021 read more

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Trade faces difficulties obtaining financial failure insurance

December 4, 2020

The trade is facing a “huge problem” as insurers read more.

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Topshop owner Arcadia limits gift cards to 50% of purchase

December 3, 2020

Shoppers at Topshop and other Arcadia brands Read more

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