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Shearings switches to trust account customer protection model

January 15, 2021

Escorted coach tours firm Shearings has transferred to a trust account customer protection model. Customer payments are stored in an independently-operated trust account until after their holiday has taken place…

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Comment: Payments have become a problem

December 23, 2020

Here’s how to fix it, says Toreson Lloyd, co-founder and chief commercial officer of APEXX Global In the wake of the coronavirus crisis, too many travel and hospitality businesses have…

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Agents warned over rise in bonding costs

December 18, 2020

Agents are being warned the cost of bonding could rise in 2021 and require more financial paperwork. Insurers have begun tightening requirements for travel firms looking to protect consumers’ money…

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Trade faces difficulties obtaining financial failure insurance

December 4, 2020

The trade is facing a “huge problem” as insurers pull out of the sector or make it harder for agents to secure financial protection against business failure. Agents are being warned…

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Topshop owner Arcadia limits gift cards to 50% of purchase

December 3, 2020

Shoppers at Topshop and other Arcadia brands will only be able to use gift cards for half of their order, the embattled company has said . Arcadia collapsed into administration…

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Trusts may become the only way forward

November 30, 2020

By Chris Photi, Head of Travel and Leisure at White Hart Associates It has become clear during this crisis that the current regulatory framework isn’t fit for purpose on so…

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Governments must assist viable European Aviation in the short term European Airlines Ask For Government Help After U.S. Travel Ban

March 13, 2020

Governments must assist viable European Aviation in the short term European Airlines Ask For Government Help After U.S. Travel Ban Helen Massy-Beresford Kurt Hofmann Sean Broderick March 12, 2020 Lufthansa will be the…

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