When a booking is made through a travel/tour operator who uses a Travel Trust Account, funds paid towards the booking are securely held, which means that the funds are fully protected.
A Trust account keeps these funds safe until payment is due to the travel/tour operator. So, if the holiday doesn’t go ahead for any reason, booking funds can be returned quickly and easily.
Booking a holiday or travel arrangement with an operator that uses a Travel Trust Account means that it can be done with complete confidence, in the knowledge that the money is always safe and secure.
Trust Account - how does it work?
How does it work if travel/tour doesn’t go ahead?
*Non flight funds available for refunds from Trust Account