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Review Summary

5.0
5.0 out of 5 stars (based on 9 reviews)
Excellent100%
Very good0%
Average0%
Poor0%
Terrible0%

Latest Reviews

Extremely helpful and patient

07/10/2024

We have been dealing with PT Trustees since the COVID pandemic began. During such uncertain times the team at PT Trustees were extremely helpful and patient with us. The advice we were given was precise and clear and every commitment made to us was honoured.

We would highly recommend PT Trustees to anyone wishing to take up their services.

H L

Our client’s funds are safe in the hands of PTT

07/10/2024

The PTT team have been amazing during the whole process of our Trust transition. They have great experience, are confident but also very reassuring. Their commitment has been fantastic and they have all worked relentlessly to support us throughout to find solutions for all of our system complexities. They have always made themselves available to speak too, are very professional and have made us feel completely at ease through the transition. There is great reassurance that our client’s funds are safe in the hands of PTT and we look forward to working with them going forward.

L A

Rigorous and professional service

07/10/2024

We have enjoyed a very friendly and productive relationship with the team at PTT. Their approach as Trustee is rigorous and strictly professional – precisely what is needed to give our customers, suppliers and the regulators the confidence they need. At the same time, they have taken the time to understand our business, and are always ready to help with advice to make the processes run as smoothly as possible.

A B

Highest level of professional services

03/10/2024

PTT have proven to deliver the highest level of professional services during a challenging COVID period involving complex problem solving. Our relationship with the trust, and the safeguarding of our largest enterprise clients, has helped to forge strong relationships and has set the benchmark over other trust partners. Communication has been first class throughout and the team have always accommodated client calls to offer their professional advice and assurances.

M S

Very professional team

03/10/2024

The team at PT Trustees Ltd are very professional and conduct themselves in a positive and friendly manner. The team have a long history of operating Trust Accounts and hold good relationships with the CAA and Banks.

Z P

PTT are a pivotal partner

03/10/2024

PTT are a pivotal partner to our company and our future growth strategy, which is testament to the robustness of their product and is in no small part down to the commitment and professionalism of the PTT Team

D S

Polite and professional

03/10/2024

Since working with PTT we have built up a trusted and professional relationship with the whole team. They have always been very accommodating, polite and professional, especially with some of our largest clients in the current COVID pandemic. It has been a pleasure working with PTT and looking forward to continuing into the future.

D M

Have found their service to be excellent

02/10/2024

We have been working with the PTT for a number of years and have found their service to be excellent. They are extremely professional in all their dealings with us and are also tremendously helpful when the need arises. I would have no hesitation in recommending their services to any new client and honestly believe that they should be the first choice for anyone interested in using an ATOL and package travel trust account. The team been a joy to work with and we hope to continue our relationship for many years to come.

The PTT trust account gives us excellent financial stability and discipline and this has been especially pertinent during the Covid 19 debacle where all our clients’ monies have been protected and therefore our refund procedure was made extremely timely and efficient. I believe that all tour operators should be using a trust account model and PTT are ideally placed to service this need.

N W

Excellence and Professionalism

25/09/2024

The PTT Team exemplifies professionalism and excellence in every aspect of their service. From the moment we engaged with them, their dedication to understanding our needs and delivering tailored solutions was outstanding. Their attention to detail, prompt communication, and industry expertise have made the entire process seamless and efficient. We trust PTT to handle our most critical requirements, and they consistently exceed expectations. I highly recommend their services to anyone seeking a reliable and professional partner.

K